Effective Date: 08/01/2025

At Ctrl & Snap, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, booking system, social media, or in person at our studio.

 1.⁠ ⁠Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Payment information (processed securely via third-party providers)

• Booking details (session type, date, time)

b. Usage Data

• IP address

• Browser type

• Pages visited

• Time spent on our site

c. Media Content

• Images and videos captured during self-service sessions (only stored if explicitly requested or agreed to by the customer)

 2.⁠ ⁠How We Use Your Information

We use your information to:

• Process and confirm bookings

• Send appointment reminders and updates

• Provide customer support

• Send promotional emails (only with your consent)

• Improve our services and website experience

• Ensure safety and studio monitoring

 3.⁠ ⁠How We Share Your Information

We do not sell your personal information.

We may share it with:

• Trusted third-party services (e.g., booking platforms, payment processors, email marketing tools) strictly for business operations

• Law enforcement or legal authorities if required by law

 4.⁠ ⁠Cookies & Tracking Technologies

We use cookies to:

• Improve your browsing experience

• Analyze website traffic

• Personalize content and ads

You can manage your cookie preferences in your browser settings.

 5.⁠ ⁠Your Choices and Rights

You may:

• Opt out of marketing emails at any time by clicking “unsubscribe” in any email

• Request access to or deletion of your personal data by contacting us at hello@ctrl-snap.com

• Disable cookies in your browser

 6.⁠ ⁠Data Retention

We retain your data only as long as necessary for business, legal, or tax purposes. Media content is deleted after your session unless you request delivery or storage.

 7.⁠ ⁠Security

We use industry-standard security measures to protect your data. However, no system is 100% secure. You use our services at your own risk.

 8.⁠ ⁠Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

 9.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with an updated “Effective Date.”

10.⁠ ⁠Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 hello@ctrl-snap.com

📍 Ctrl Snap Studio, 1800 Wyoming Ave NW, 20009, Washington DC